• Dom. Nov 16th, 2025

Police Scotland investigating complaints of ‘missing ashes and fraud’ at former funeral directors

PorStaff

Sep 25, 2025
A police vehicle outside A Milne Independent Funeral Directors in Glasgow. Pic: PA

Investigation into Alleged Mismanagement at Former Funeral Firm

Police Scotland has received complaints from more than 70 people as investigations continue into the alleged mismanagement of human remains and funds at a former funeral firm. Operation Koine was launched in April 2024 into A Milne Independent Funeral Directors in response to allegations of missing ashes and funeral plan fraud.

Arrests and Ongoing Investigations

The company had an office in Glasgow and another in Dumbarton, West Dunbartonshire. Two women, aged 37 and 55, and a 56-year-old man were arrested in connection with the probe last year and were released pending further inquiries. Detective Superintendent Robert Bowie told Sky News that a dedicated team has been working through hundreds of lines of inquiries.

Unprecedented Investigation

Det Supt Bowie described the operation as an unprecedented investigation for Police Scotland and one of the largest ongoing financial inquiries. Support is being provided by the force’s financial investigation unit.

Collaboration and Recovery Efforts

Det Supt Bowie said the team has been liaising with colleagues across the UK who have investigated similar alleged crimes. The vast majority of cremated remains recovered from A Milne’s two branches during the investigation have been returned to families, but a small amount remain unclaimed. There have been no reports of concerns regarding any other funeral firms within Scotland at this time.

Support for Those Affected

Victim Support Scotland is working closely with Police Scotland to explore a package of support for anyone potentially affected. A helpline is available on 0800 160 1985, with a webchat service at victimsupport.scot. Debbie Adams, director of development and external affairs at Victim Support Scotland, emphasized the uncertainty and trauma experienced by individuals affected by the situation. Emotional support and practical help are being offered to those who believe they have been impacted.

It’s crucial for anyone with information or concerns related to the former funeral director to come forward and assist in the ongoing investigation. The collaboration between various agencies and the commitment to addressing the issues at hand reflect a concerted effort to ensure accountability and support for those affected.

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